Illinois Institute of Technology's Office of Professional Development (OPD) teaches soft skills using a combination of real-world scenarios, engaging games and role-play, and assessments. Whether we are training management or entry level employees, all levels in your organization will benefit from soft skills training. Employee training improves employee morale, productivity, performance management, product quality, and employee retention.
Communication skills, attitude, work ethic, and effective time management are just a few of the soft skills you need for a successful career, and these are just a few of the many areas we can help develop your employees and help them excel in your organization. Great customer service, conflict management and creative problem-solving are crucial elements to your organization’s reputation. Not only will you notice, but more importantly, your customers will notice.
OPD offers more than 70 soft skills training courses, such as Leadership, Development, Time Management, Conflict Management, Customer Service, Sales, Negotiating, Public Speaking, and many other topics to help in the development of your organization’s most important asset – your employees.
We offer more than 70 MS Office courses in Word, Excel, PowerPoint, Project, Access, Publisher, SharePoint, Visio, Windows 7, OneNote, InfoPath, Lync 365, Groove 2007. These courses range from Essentials to Expert level.
These courses are designed for corporate groups.